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ACRO EDN ISSUE Update #1

Update FYI Sent at: 14:21 ET

Impact: 2

Incident #: IN72250

Start Time: 03/06/2017 13:05 ET

 

Description: At 13:10 ET, ACRO support reported failed connections while connecting to the EDN and NuDB datasources.

 

Application(s): ACRO & InterConnect

 

Status: The failed connections occurred from 13:05 ET to 13:06 ET for Trended Data, OMS, IC, and EDN and cleared without intervention. No further timeouts have occurred. Support teams are engaged and reviewing logs and additional teams are being engaged to help assist in the investigation. Additional updates to be sent as status warrants.

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