Update FYI Sent at: 10:27 ET
Incident #: IN71651
Start Time: 03/02/2017 04:30 ET
Description: At 08:47 ET, Synchrony Financial reported that they are seeing Alerts from Equifax.
Status: Synchrony called ESD to advise their Genesys transactions are failing and have requested EFX resources join another bridge with them. Our resources already engaged with them are seeing a potential circuit issue, and that is being called out to the Telco vendor for analysis. Our resources have failed all GE traffic over the standby router and testing is underway to determine if traffic is successfully flowing and transactions processing. Additional updates to follow.