TECHNICAL CLIENT SERVICES

TCS is your centralized web portal for the Equifax Credit Report services you need to support your decisioning systems.
TECHNICAL CLIENT SERVICES

 

ACRO SYSTEM-TO-SYSTEM USERS

In order to avoid service disruption, please make sure 100% of your ACRO traffic is being routed to the new ACRO cloud-native API.   

Do you need help rerouting 100% of your traffic to the new cloud API? If so, our API Technical Team is available at 1-888-407-0359 (choose option 2, then option 5 when prompted) or via email, BT.ACRO.Tech@equifax.com.

IMPORTANT NOTICES:
Equifax Annual Holiday Change Moratorium Dates for 2021/2022:
Begins on Wednesday Nov. 24th at 00:00ET until Monday Nov. 29th at 23:59ET and on Tuesday Dec. 21st at 00:00ET until Monday Jan. 3rd at 23:59ET. Equifax Technology implements its annual production "system freeze" during the holiday season to reduce risk and maintain a high system availability, which is especially important to retail customers during this period of time.
ACRO System-to-System (STS) Connectivity End of Life Notice - As previously announced, the ACRO System-to-System connection used by customers must be updated to retain connectivity for pulling credit reports, scores and other services. The June 30, 2021 deadline has passed and will reach its end of life on December 31, 2021.  Connections will be interrupted unless updated to the new API.
Equifax Network Maintenance Rescheduled Notification - download from 'Announcements' - 'Special Releases' page.
The Equifax Fall 2021 Release Guide is now available for download from 'Announcements' - 'Releases' page.

 

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