ACRO SYSTEM-TO-SYSTEM USERS
In order to avoid service disruption, please make sure 100% of your ACRO traffic is being routed to the new ACRO cloud-native API.
Do you need help rerouting 100% of your traffic to the new cloud API? If so, our API Technical Team is available at 1-888-407-0359 (choose option 2, then option 5 when prompted) or via email, BT.ACRO.Tech@equifax.com.
Begins on Wednesday Nov. 24th at 00:00ET until Monday Nov. 29th at 23:59ET and on Tuesday Dec. 21st at 00:00ET until Monday Jan. 3rd at 23:59ET. Equifax Technology implements its annual production "system freeze" during the holiday season to reduce risk and maintain a high system availability, which is especially important to retail customers during this period of time.