ACRO SYSTEM-TO-SYSTEM USERS
In order to avoid service disruption, please make sure 100% of your ACRO traffic is being routed to the new ACRO cloud-native API.
Do you need help rerouting 100% of your traffic to the new cloud API? If so, our API Technical Team is available at 1-888-407-0359 (choose option 2, then option 5 when prompted) or via email, BT.ACRO.Tech@equifax.com.
Equifax Annual Holiday Change Moratorium Dates for 2022/2023:
The Annual Equifax Holiday Change Moratorium for 2022/2023 will begin on Wednesday, November 23, 2022 at 08:00 AM ET until Tuesday, November 29, 2022 at 08:00 AM ET and on Wednesday, December 21, 2022 at 08:00 AM ET until Wednesday, January 4, 2023 at 08:00 AM ET. Equifax Technology implements its annual production "system freeze" during the holiday season to reduce risk and maintain high system availability, which is especially important to retail customers during this period of time.